Shipping & Digital Delivery

Shipping & Digital Delivery Policy

Effective Date: May 21, 2026

Thank you for choosing zivaafix (hereinafter referred to as the “Brand”), which is owned, operated, and managed under the legal entity Elevate Biz (hereinafter referred to as the “Company”).

This Shipping & Digital Delivery Policy outlines how our automated AI diagnostic reports and digital materials are generated, handled, and delivered to you when using our website (https://zivaafix.online).

1. 100% Digital Fulfillment (No Physical Shipping)

All services, products, tools, and reports offered on this website are strictly digital digital products.

  • There is absolutely no physical shipping involved.

  • No package, document, kit, or physical mailer will be dispatched or delivered to your physical home or business address.

2. Delivery Timeline & Channels

Upon successful submission of your completed symptoms form and verification of your payment checkout transaction, our backend AI systems process your data immediately.

The finalized AI Diagnostic Report is designed to be dispatched to you instantly via three separate, simultaneous channels:

  1. Instant Web Download: A downloadable PDF link or viewer button will generate on your browser screen immediately on our website’s success confirmation page.

  2. Instant WhatsApp Delivery: A backup link or copy of your file will be triggered directly to the active WhatsApp mobile phone number you provided during form registration.

  3. Email Delivery: A digital copy or secure cloud link containing your report will be sent directly to your registered email address inbox.

3. Processing Delays & Troubleshooting

While delivery typically happens within 60 seconds of processing, technical congestion across third-party API networks (such as WhatsApp routing or email servers) can occasionally cause slight delays.

If you do not see your automated report appear on your screen or in your chat/inbox within 15 minutes of checkout:

  • Check your Email account’s Spam, Junk, or Promotions folder.

  • Verify that you provided a working WhatsApp number with the correct international country code prefix.

  • Contact our technical support channel with your name and transaction timestamp so our team can manually pull and resend your PDF link immediately.

4. Zero Shipping Costs

Because our delivery engine relies entirely on automated web servers and cloud APIs, there are no shipping fees, delivery handling charges, or hidden digital processing taxes applied to your order. The price shown at payment checkout is completely inclusive of full digital delivery.